Shipping & Delivery Policy — QDORA

At QDORA, we are committed to delivering your orders promptly, securely, and with care. Please review our shipping policy below to understand how we handle order processing, delivery timelines, and other related information.

1. Shipping Locations

We currently ship to the following locations:

  • Domestic Shipping: India
If your delivery location is not listed or falls outside our standard service area, please contact us at qdoraofficial@gmail.com.

2. Shipping Costs

Shipping costs are calculated based on your delivery location, order weight, and chosen courier method. The exact shipping charge (if applicable) will be displayed at checkout before you confirm your order.

3. Processing Time

  • Orders are typically processed and packed within 2–3 business days.
  • Processing time may be longer during peak seasons, holidays, or sale events.
  • Once shipped, you will receive an email or SMS confirmation with tracking details.
Note: Processing time is separate from delivery time.

4. Shipping Time

Estimated shipping and delivery timelines:

  • Domestic Shipping (India): 5–10 working days.
Delivery times are approximate and may vary due to courier delays or weather.

5. Order Tracking

  • Tracking number sent via email or SMS after shipment.
  • Track your shipment on the courier website.
If you don’t get tracking info or notice delays, contact qdoraofficial@gmail.com or +91 9526309591.

6. Customs, Duties, and Taxes

Currently, QDORA only ships within India.

If international shipping is introduced, the recipient is responsible for duties, taxes, or fees.

7. Shipping Address

  • Ensure your shipping details are correct.
  • QDORA is not responsible for delays due to wrong addresses.
Need to change address? Contact qdoraofficial@gmail.com before dispatch.

8. Lost or Stolen Packages

QDORA is not liable for packages once courier marks them as delivered.

Contact courier or us for assistance if missing.

9. Damaged Items

Report damaged items within 24 hours.

Provide unboxing video showing:

  • Sealed package before opening
  • Damaged product after opening
Verified items will be replaced or refunded per the Return & Refund Policy.

10. Contact Information

For questions about shipping, contact us:

Business Name
QDORA
Phone
+91 9526309591
Business Address
RLRA 222, Kausthubham, J Street, Ayoorkonam,
Indira Nagar, Peroorkada, Trivandrum, Kerala – 695005
Email
qdoraofficial@gmail.com
Website
https://qdora.in